Breaking Travel News | News: technology: Norwegian Cruise Line selects NICE Workforce Optimization Solutions

Breaking Travel News | News: technology

Norwegian Cruise Line selects NICE Workforce Optimization Solutions Apr 20th 2013, 02:30 NICE Systems announced today that Norwegian Cruise Line is adopting NICE's Interaction Management, analytics-based Quality Optimisation, and customer feedback survey solutions to deliver an enhanced customer experience. The cruise operator selected the NICE offering as part of its Cisco contact center solution to also improve sales effectiveness and operational efficiency.

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